about us

16/12/2020

1.We can custom pen

We can custom pen,including printing logo, such as Embroidery logo, and special printing. besides we can custom pens shape, color, and packaging bag, box, and gift set. We custom order accept small quantity customized, if you want cutsom your own design please send email to us.

2.We can wholesale pen

We have wholesale pen business, we support small quantity wholesale, you can choose from our website, or you can download price catalog from our website, choose the style you interested send email to us, we will give you our best price, then shipping by air or shipping by sea.

3.Ball & Ballpoint pen

Ball pen is a writing tool which uses dry and thick ink and transfers it to paper by means of free-rotating steel balls on the pen head. It has the advantages of simple structure, convenient carrying, writing lubrication and suitable for copying.

4.Gel & Rollerball pen

It is comfortable to write, low ink viscosity and easy to lubricate. The viscosity of writing medium is between water and oil, so it is smoother than ordinary oil ballpoint pen. It is an upgrading product of oil ballpoint pen. The size of the neutral pen have 1.0mm and 0.5mm.

5.Fountain Pen & Markers

Fountain Pens are commonly used writing tools. The pen is made of metal and writes smoothly and elasticallyMarkers, also known as marker pen. It is a special drawing color pen for writing or painting. It contains ink and usually has a pen cap. It usually has a soft pen head.

6.Pencil & Refill

Pencil is a kind of pen used for writing and drawing. The hardness mark of pencil lead is usually Hfor hard pencil, Bfor soft pencil, HBfor soft and moderate pencil, and Ffor pencil with hardness between HB and H;Refill refers to the accessory of writing tools

7.Ballpoint pen structure principleThe writing principle of the ballpoint pen mainly uses the ball to directly contact the paper surface during writing to generate friction, so that the ball rolls in the ball seat and brings out the ink or ink in the pen core to achieve the purpose of writing.

A ballpoint pen is a pen that is written with ink and different pigments. The nib is a small steel ball, which is embedded in a small cylindrical copper bowl, and then connected with a plastic tube filled with ink. The ink flows down the steel ball and flows around.

The pigment of the ballpoint pen ink is a dye. The ink colors are mainly blue, red and black, among which blue ink is the most used. In the past, the pigment component in the blue ink was a salt base blue and a salt base, and the solvent was oxidized castor oil and ricinoleic acid. Since the salt-based dye is not resistant to light (the light resistance is only grade 1 to grade 2), it is not heat-resistant and is not resistant to acid and alkali, so the durability is poor and has been eliminated.

market The 424blue ballpoint pen and the 322black ballpoint pen sold on the market have better handwriting durability.

Ballpoint pen use common sense1. The pen is more durable than the general pen, but if it is used improperly, it can’t be written. This is mainly because the dry solid ink sticks around the steel ball to hinder the ink from flowing out. Ink is a viscous oil which is prepared by using sesame oil, synthetic pine nut oil (mainly containing terpene alcohol), mineral oil (oil obtained by fractionating petroleum and other minerals), hard rubber added to soot, etc. .

2. When using a ballpoint pen, do not write on oily or waxy paper. Otherwise, the oil and wax embedded in the copper bowl along the side of the steel ball will affect the ink and can not write the word, but also avoid the impact of the pen, exposure, no need When the gloves are good, the cap is worn to prevent the pen tip, the pen holder from being deformed, and the refilling body from leaking oil. In case of cold or long time unused. When the pen is not out of oil, you can put the pen in the warm water for a while and then stroke the pen tip on the paper to write the word.

3. the ballpoint pen has a big shortcoming: the handwriting written by it is very clear at first; but it can’t stand the test of time. After a long time, the handwriting will slowly blur. This is because the ink of the ballpoint pen is made of dye and castor oil. Oil is not the same as water. It is not easy to dry. After a long time, the oil will slowly dip on the paper and the writing will become blurred. Therefore, the ballpoint pen can only be used as a common writing pen. If you want to save your writing for a long time, you need a pen.

4. the ballpoint pen landing, if the pen tip touches the ground at 90 degrees, the ballpoint pen tip will not be damaged, but if the mouth is bruised, this will cause “oil” phenomenon at this gap. In severe cases, the ball will fall off and appear. Difficulties in writing and so on.

How to wash off the traces of the ballpoint penThe traces of the ballpoint pen can be washed out in the following ways:

1, benzene.

Immerse the clothes with ballpoint pens in warm water of 40 degrees for a while, then scrub them carefully with cotton balls dipped in benzene. After scrubbing, wash them with common detergents such as washing powder and laundry detergent, and rinse them according to the normal washing process.

2. Carbon tetrachloride or acetone.

Place the part with the ballpoint pen and handwriting in cold water, then gently wipe it with carbon tetrachloride or acetone. After scrubbing, follow the normal washing process, use common detergent, laundry detergent and other cleaning agents. .

3. Gasoline and alcohol.

When the stroke of the ballpoint pen is dark, first wipe it with a small amount of petrol, then brush with 95% alcohol, then gently rub the soap, and finally rinse with water. However, it should be noted that when using gasoline and alcohol, it is strictly forbidden to use boiling water.

A Brief Introduction to Pens

Pens are commonly used writing tools, invented in the early 19th century. The pen is made of metal and writes smoothly and elastically. There are obvious trademarks and models at the mouth of the pen sleeve or on the surface of the pen tip. It can also be divided into dipping pen, tap pen and ink bag pen.

Structure composition

NIB

Pen tip, can be said to be the most critical part of the pen, from thin to thick, there are various changes. The most common size of pen tip is “B (Broad thick), M (Medium thick), FM (Fine-Medium medium and fine), F (Fine fine) and EF (Extra-Fine fine)”, from coarse to fine is B > M > F > EF, the size of pen tip is also slightly different in each pen factory. In the same size unit, the tip of Japanese pen is thinner than that of European pen.

According to the usual writing habits, most Westerners use M-point pen, while B-point pen is used for signature. Because of the complexity of strokes in Chinese writing, F or finer EF tips can be generally used.

Type

There are many types and models of pens. According to the composition of pen tip, it can be divided into three types: gold pen, iridium pen and ink bag pen.

Fountain pen

The pen tip is made of gold alloy. The pen tip is soft, elastic and comfortable. But the price of the gold pen is more expensive, the tip of the pen is soft, and it is not easy to master, so beginners should not use it.

Iridium point pen

Pen tip does not contain gold, part of the pen tip is gold-plated, the pen tip is hard, but cheap, is a relatively suitable tool for beginners to learn to write.

The reason why the gold and iridium pen tips are more durable than the pen tips is that the secret is the small round particles on the pen tips. This small round grain is made of Iridium-Ruthenium alloy. It is very hard and wear-resistant. According to the experiment of Shanghai Venus Golden Pen Factory, if the point of the pen and the point of the pen are ground on the oil stone at the same time, after an hour, the point of the pen wears only 0.07 mm, while the point of the pen wears as much as 5 mm!

Although the prices vary greatly, the iridium grains of the pen tips are all special alloys of “Iridium, Ruthenium”. The reason why the smoothness of the pen tips differs so much is because of the different polishing methods and fineness. So in a sense, a gold pen is the same as an iridium pen. But the material and feel are different, which leads to the price gap!

The ink contains a small amount of sulphuric acid, but this corrosive sulphuric acid will pose a serious threat to the pen. If the pen tip is made of ordinary steel, it can not withstand the corrosion of sulfuric acid and can not last long. What metals resist corrosion? Gold, iridium and stainless steel. Gold is a corrosion-resistant metal. People think of using it to make pen tips. However, pure gold is too soft to be directly used to make pen tips. As we usually say, the tip of a golden pen is made of alloy. The tip of a better gold pen is marked 14K, which means 58% of gold, and silver and copper: 12K, which means 50% of gold. In this way, not only the hardness is improved, but also the elasticity is particularly good. The small silver-white round grain on the tip of the gold pen is called Iridium Gold. It is an alloy, mainly Iridium, and other rare metals, especially wear-resistant. Because when writing, it relies entirely on it to scratch across the paper, and it often has to “travel thousands of miles” in its life. The iridium pen tip is made of stainless steel. Fortunately, the small round particles on the iridium pen tip are exactly the same as those on the gold pen. As a result, Iridium pens are almost as effective as gold pens, but much cheaper. So Iridium pens with good quality and low price are very popular. Ordinary dipping pens and pens have no iridium grains embedded in their tips, so their service life is much shorter.

Ink pen pen

The ink bag pen can be used without absorbing ink and inserting a special ink bag.

A Brief Introduction to Gel Pens

Gel pen, abbreviated as gel ink ballpoint pen, originated in Japan, is a novel writing tool popular in the world. According to the type of pen, ink color, structure and so on can be divided into different types of neutral pens, you can choose according to your own needs.

Gel pen has the advantages of both fountain pen and oil ballpoint pen. It is comfortable to write, low ink viscosity and easy to lubricate. The viscosity of writing medium is between water and oil, so it is smoother than ordinary oil ballpoint pen. It is an upgrading product of oil ballpoint pen. The size of the neutral pen tip can be roughly divided into 1.0mm and 0.5mm.

Pen type

Bullet head type

Looking closely at the pens of these neutral pens, we can see that they are like bullets. In the manufacturing process, we cut a rod into a complete pen through metal cutting. Bullet head type is suitable for making thicker pen, the market is more 0.5MM, the thickest can reach 1.2.

Needle tube type

Usually, we call this type of pen “full needle tube”. The key difference between the bullet pen and the bullet pen is that the bullet pen differs from the bullet pen.

Cutting method is processed. Before being processed into a pen head, it is a complete thin tube, which makes three concave points at the front end of the thin tube from three directions by precision instruments, forming a bowl seat for ball balls, while the back thin tube forms a triangular oil groove. Ink flows out through the oil tank, and then through the ball rolling out of the ink, complete the writing process. Needle and tube type is suitable for making thinner pens, such as 0.30, 0.25 and so on.

Half needle tube

The semi-needle tube is between the bullet head and the needle tube, and its shape is more beautiful. The tip of a pen can be as thin as a needle tube, while the end of a pen is as big as the end of a bullet. Semi-needle tube can make relatively fine pens, such as 0.48, 0.35 and so on.

Related knowledge

What is the oily substance at the tail of the neutral pen core?

The oily substance at the tail of the neutral pen core is called lithium ester of the neutral pen tail oil. Its functions are as follows:

Keep good moisturizing seal to prevent ink evaporation or backflow overflow.

When writing with neutral pen, lithium ester can follow up like a piston at any time, press the ink down by atmospheric pressure, and keep the neutral pen writing smoothly until the ink is finished.

Brief Introduction of Ball Pen 1

Ball pen is a writing tool which uses dry and thick ink and transfers it to paper by means of free-rotating steel balls on the pen head. It has the advantages of simple structure, convenient carrying, writing lubrication and suitable for copying.

Ball pen is a pen that uses tiny rotating balls made of brass, steel or tungsten carbide to release ink into paper when writing. Ball pens differ greatly from their predecessors, reed pens, feather pens, metal-tipped pens and fountain pens.

Structural Principle of Ball Pen

The writing principle of ballpoint pen is mainly to make use of the friction force produced by the ball contact with the paper surface directly when writing, so that the ball can roll in the ball seat and bring out the ink or ink in the pen core, so as to achieve the purpose of writing.

Ball pen is a pen written with ink and different pigments. The tip of the pen is a small steel ball. The small steel ball is embedded in a small cylindrical copper bowl, and then connected to a plastic pipe with ink. The ink flows down from all sides as the steel ball rotates.

The pigment of ballpoint pen ink is dye. Ink colors are mainly blue, red and black, of which blue ink is the most widely used. In the past, the pigments in blue ink were salt-based pink blue and salt-based blue lotus, and the solvents were oxidation of castor oil and castor oleic acid. Because the salt-based dyes are not light-resistant (light resistance is only grade 1-2), heat-resistant, acid-alkali-resistant, so the durability is poor, has been eliminated. The “424” blue ballpoint pen and “322” black ballpoint pen sold on the market have good durability for handwriting.

Use common sense

The pen is stronger and more durable than ordinary pens, but if improper use and storage, it often fails to write. This is mainly due to the sticking of dry ink around the beads to prevent ink from flowing out. Ink is a kind of viscous oil, which is made of flaxseed oil, synthetic pine oil (mainly containing terpene alcohols), mineral oil (oil obtained from fractionating petroleum and other minerals), hard gum and fume.

When using ballpoint pens, do not write on paper with oil and wax, or oil and wax embedded in the copper bowl along the edge of the ball will affect the ink and can not write, but also avoid the impact of the pen, exposure, when not in use with gloves good pen cap, in order to prevent damage to the pen head, pen pole variant and the leak of oil and contaminants. If it is cold or unused for a long time. When the pen is not greasy, it can be dipped in warm water for a moment and then scratched on the paper to write.

Ballpoint pen has a big disadvantage: its handwriting is very clear at first, but it can’t stand the test of time. After a long time, the handwriting will gradually blur. This is because the ballpoint pen ink is made of dyes and castor oil. Oil is different from water. It is not easy to dry. Over time, oil will slowly soak in the paper and the handwriting will become blurred. Therefore, ballpoint pen can only be used as a common writing pen. If you want to keep handwriting for a long time, you need to use a pen.

If the ball-point pen touches the ground at 90 degrees, the ball-point pen will not be damaged, but if it is damaged at the receptacle, there will be “oil” phenomenon in the gap. In serious cases, the ball-point will fall off and there will be writing difficulties.

Classification of Ball Pens

Brief Introduction of Ball Pen 2

Water-based ballpoint pen is also called jewelry pen or walking pen.

The pen holder and pen cover of jewelry pen are plastic injection moulded, the pen cover is made of stainless steel stamping and grinding, and the pen holder and pen cover are made of stainless steel, which is called all-steel jewelry pen. Full plastic moulding is basically a one-time use, that is, the ink is used up and scrapped; semi-steel and all-steel moulds mostly adopt replaceable pen-core structure. The head of the jewelry pen can be divided into two types: shell type and needle-tube type, which are made of copper alloy, stainless steel or engineering plastics respectively. Balls are mostly made of stainless steel, cemented carbide or alumina, with a diameter of 0.7 mm and a diameter of 0.5 mm. There are two types of water storage: fiber bundle water storage and non-fiber bundle water storage. The colours of the ink are red, blue, black and green. Jewelry pen has the characteristics of both pen and oil ballpoint pen. It has smooth writing lubrication and even lines. It is an ideal writing tool.

The balls of oil ball pens are mostly made of stainless steel or cemented carbide.

The size of ball diameter determines the size of handwriting lines. Common ball diameters are 1 mm, 0.7 mm and 0.5 mm (the body or core of the product is often marked). The ink of ballpoint pen is specially made, which is mainly composed of colors, solvents and tackifiers. Common colors are blue, black and red. Common ink is mostly used for general writing, and special ink is mostly used for file writing. Ink for file writing is usually marked on the core, such as DA on the domestic core.

Oily ballpoint pen is the first product of ballpoint pen series. It has been more than 60 years since it was put on the market in batches. After long-term improvement and improvement, the production technology of oil ballpoint pen is mature, the product has stable performance, long shelf life and stable writing performance. It has become a traditional product of ballpoint pen products. The ink viscosity of oil ballpoint pen is high, so the writing feel is relatively heavy.

A brief introduction to pencils

Pencil is a kind of pen used for writing and drawing. It has a history of more than 400 years. Among them, pencils for drawing can be divided into three stages of development: graphite, wooden penholder and capped pencil. In addition, its color has red-white, black-white, yellow-black stripes.

Penholder marking

The hardness mark of pencil lead is usually “H” for hard pencil, “B” for soft pencil, “HB” for soft and moderate pencil, and “F” for pencil with hardness between HB and H.

Arrangement (from soft to hard) 9B, 8B, 7B, 6B, 5B, 4B, 3B, 2B, B, HB, F, H, 2H, 3H, 4H, 5H, 6H, 7H, 8H, 9H, 10H and other hardness grades.

The bigger the number in front of H, the harder the lead core, the lighter the color. The bigger the number in front of B, the softer the lead core, the darker the color. The classification of pencil rods is based on the weight of graphite in the pen core. Among them, H pencil has relatively high hardness, which is suitable for objects with relatively hard or clear interface, such as woodworking lines, field drawing, etc. HB pencil has moderate hardness, which is suitable for writing or outlining under general conditions; B pencil has relatively soft core, which is suitable for drawing, and can also be used for filling and painting some machine-recognizable cards. For example, we often use 2B pencils to fill out answer cards. In addition, there is also a common color pencil rod, that is, people often say that the color pencil, mainly used for drawing.

Pencil appearance

It is divided into two parts: pencil cap and pencil rod. The main decorative material of pencil cap is polyester material. The manufacturing process can be divided into moulding, offset printing, assembly and other processes to complete it. Pencil rod exterior decoration materials mainly include nitrocellulose pencil paint, printing ink, electrochemical aluminum foil, rubber head and aluminum hoop, etc. The manufacturing process can be divided into pencil board, lead core, pencil rod, finished product decoration and other process.

Pencil board processing will open and cut logs, square sawing into blocks, after hydrothermal treatment, through the cutting machine into pencil board. The plate is 184 mm long, 73 mm wide and 4.8-5.2 mm thick. The pencil board is softened and easy to roll by heating (60 ~ 120 C) drying and denaturation at high temperature (130 ~ 200 C).

The lead core is made of graphite and clay in a certain proportion. After mixing by kneading machine and three rollers machine, the lead core with a certain size (such as HB~3H lead core diameter 1.80~2.10mm) is extruded by core pressing machine. The lead core is dried by heating (50~150 C) and roasted at high temperature (800~1100 C), so that it has a certain mechanical strength and hardness. Finally, the lead core is made by oil immersion treatment. The processing of color lead core is similar to that of graphite lead core, but it does not need sintering. There are two kinds of processing methods: one is mixing clay, talc powder, adhesives, colors, grease and wax evenly, then forming and drying, which is called mixing method; the other is extruding ceramic clay, talc powder, colors and adhesives evenly into lead core or putting the dried lead core in the oil core container to absorb grease adequately at a certain temperature. Oil immersion method.

The pencil rod is machined by slotting machine. The thickness of the pencil board is 4.1-4.2 mm, and the slot board with the core slot is suitable for the diameter of the lead core. Then the lead core and the pencil board are glued together by a binder. After being heated in clamping state (50-120 C) and dried for 1-8 hours, the white pencil with the length of 178-180 mm is machined by the planer.

Appearance decoration process uses white pencil for painting and printing decoration, as well as cutting light, printing trademark, rubber head, pen cap and other processing, making it a finished pencil with certain specifications, appearance color and pattern patterns.

A brief introduction to Marker

Mark pen is also called marker pen. It is a special drawing color pen for writing or painting. It contains ink and usually has a pen cap. It usually has a soft pen head.

Mark pen’s pigments are volatile and can be used for one-time fast drawing. It is often used in designing articles, advertising slogans, poster drawing or other artistic creation occasions. It can draw rough lines with little change. The box head pen is a kind of marker pen. Now marker pens are divided into water-based and oil-based ink, water-based ink is similar to color pen, is the content of oil-free essential ingredients, oil-based ink because it contains oil-based ingredients, so the taste is more stimulating, and easy to volatilize. If the paint on the toy falls off, it can be complemented with a marker pen.

Product classification

By pen

Fiber pen

The strokes of the fibre type pen are hard, sharp and uniform in color. The high-grade pen head is designed in many aspects. With the rotation of the pen head, the strokes of different widths can be drawn. Suitable for the shaping of space blocks, mostly used in the hand-painted expression of architecture, interior, industrial design and product design. Fiber head is divided into two kinds: ordinary head and high density head. The difference is writing bifurcation and non-bifurcation.

Foaming pen head

The foam pen is wider than the fiber pen, with soft brush strokes and full colors. The painted color has a granular texture. It is suitable for the expression of soft scenery and objects such as landscape, water body and characters. It is mostly used in landscape, gardens, clothing, animation and other specialties.

Ink divided

Oily Mark Pen

Oily marker pen is fast-drying, water-resistant, and light-resistant. It will not hurt the paper if the color is overlapped many times, and it is soft.

Alcoholic marker

1) Alcoholic marker pen can be written on any smooth surface. It can be used for drawing, writing, marking, POP advertisement, etc.

2) The main ingredients are dyes, denatured alcohol and resins. Inks are volatile. They should be used in well ventilated places. After use, pen caps should be tightened, and fires should be kept away from and sunlight prevented.

Water-based marker pen

Waterborne marker pens are bright and transparent in color, but they will turn grey after adding colors many times, and they are easy to damage the paper surface. Also, if you apply a water-stained pen on it, the effect is very similar to that of watercolor. Some water-based marker pens will withstand water after they are dried out. So when you buy a marker pen, you must know the attributes of the marker pen and what it looks like. Mark pens are available in design stores, and can be painted by opening the lid. There is no limit to paper and all kinds of materials can be colored.

A Brief Introduction to Metal Pens

It is a writing tool made of metal. Metal pens are made of copper, iron, aluminium and steel. Common metal pens are divided into: metal ball pens, metal jewelry pens, metal pens, metal pencils, metal laser pens, metal pointer pens, metal desktop pens, metal leather pens, metal acrylic pens, and dozens of other kinds. The use of metal pens is generally used for advertising, gift and other business gifts. Writing tools are relatively high-end, so most of China’s metal pens are exported.

Analysis of Use Method

It can depict black and white two different color patterns or alphabetic symbols on the surface of various metal pens. It can also depict lines in fixture manufacturing. The size, width and depth of the lines can be adjusted arbitrarily to achieve the ideal effect of clear handwriting and even lines. It is completely reliable to use. The carved workpiece will not be deformed and damaged, and has been manufactured in instruments and meters. Precision bearing and precision mechanical parts processing and electronic industry, measurement. Material management departments are widely used.

Usage method

The surface of the workpiece must be clean and dry to ensure good contact.

After choosing the color you need, fix the grounding pin on the workpiece and turn on the power supply.

When operating, the engraving pen should keep perpendicular to the workpiece and move slowly. The pen tip and the workpiece should have appropriate clearance. The output should be adjusted from large to small to clear lines.

Electro-engraving on aluminium, please change to copper core pen point.

Customization process

Embossment is a process for making metal advertising gift pens. It is a very high quality process. It uses electroplating technology to highlight LOGO on the electroplated penholder. It shows that LOGO is firm, permanent and beautiful.

Laser engraving uses laser engraving technology to concave LOGO. Logo usually appears brass or silver according to different materials. The LOGO displayed is firm, permanent and beautiful. Generally, it is better to use this process in less quantity, and it is very convenient.

Transfer printing is a high quality method used in making advertising gift pens. It uses steel mould to print. The printed products are firm and beautiful. It can be divided into monochrome and multicolor printing. Multicolor transfer is usually calculated by multiplying monochrome by several colours.

A Brief Introduction of Refills

The accessories of writing tools can be replaced many times.

A tube with ink or ink in the tube of a ballpoint pen, with a metal pen tip at the front and a writing ball embedded in the pen tip.

It also refers to the graphite bar (pencil lead) in a pencil.

The pen core is a rubber hose or suction hose in the pen tube.

Common neutral core pen head diameters are 0.5 mm, 0.7 mm, 0.38 mm, 0.35 mm, 0.3 mm, 0.25 mm.

Should be used properly, otherwise it will cause uneven oil production of the pen core and other issues.

The neutral core can be assembled with a miniature pen maker.

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How to collect information

We collect information to provide you with quality, personalized service. The way we collect information is as follows:

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Return Policy

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Windapens manufacturer have Have a complete after-sales service, including quality issues, transportation issues, packaging damage and more.

Purpose

In order to strengthen the effective management of returned products, shorten the processing cycle and make timely improvement measures to avoid unnecessary waste, a special return and exchange system is formulated.

Scope of application

This system is applicable to the processing of returned products of company customers. Return and exchange products caused by product quality, damage to the product due to poor protection during the transportation process, and near-expiration date.

Product return standard, matters

1. Once the product is sold, non-quality problems will not be returned. Non-quality reasons for return and exchange must be approved by the general manager. Otherwise, the return is regarded as an invalid return, and the finance will not be settled.

2. Special circumstances, such as newly listed products, after receiving the product, due to poor sales of the product itself, it can be within three months (package is intact, not put into use, no unpacking, does not affect the second sale The cost of the in-transit is the responsibility of the customer.

3. Products with quality problems at the factory, contact the regional manager for return within one week of receipt.

4. Reasons for transportation: Due to the damage of the outer packaging carton during transportation, resulting in product extrusion deformation, serious liquid leakage, damage, (the receipt of the goods within one week) the first time to notify the responsible person in the area, confirm and negotiate the return.

5. Indicate the reason for the return, attach the return list, and obtain confirmation from the company.

6. In order to reduce the transportation cost, please pay the return shipping cost when the customer returns the goods.

Non-refundable

1. Non-quality problems;

2. Improper storage of the product affects the appearance of the use, and abnormal use causes quality problems;

3. If the company has not contacted the company or exceeded the specified time before returning the goods, if returned, it will be returned as invalid.

4. Return the goods to the outer packaging or other product attachments are incomplete or damaged, such as return and return according to invalid;

5. Due to the customer’s own reasons, such as the order, the product’s packaging, specifications, use, error order, etc. are not detailed.

Exchange processing

Please confirm that we meet the conditions for the return of our products, please contact us by phone or customer service email. The company will handle it properly according to the specific situation.

1. The logistics company will be damaged during transportation, and the quality problems will be returned and returned according to the original. All expenses will be borne by the company.

2. All returned goods and exchanges incurred in the rest of the situation are deducted from the return of the return of goods by 30% of the return amount.

FAQ

You are here:

Q1: Are you a manufacturer?

A1: We are a pens manufacturer with more than 10 years experience.

 Q2: What kind of products can we get from you?

A2: We are direct pen manufacturers, we have ball pen, ballpoint pen, pencils, markers, gel rollerball pen, and some other accessories such as pencil case, eraser.

Q3: Can you accept OEM or ODM?

A3: Of course, we can accept both. We can custom made for you.

Q4: What is your advantage?

A4:We can custom pen,including printing logo, such as Embroidery logo, and special printing. besides we can custom pens shape, color, and packaging bag, box, and gift set. We custom order accept small quantity customized, if you want cutsom your own design please send email to us

Q5: Do you support dropshipping?

A5: Yes, we support dropshipping and small order. We have competitive price and favorable E-packet and other express price.

Q6: Can you print clients’ Logo on the package or on stick? How about the print quantity?

A6: Yes, different size the Logo is not same, pls ask our employee.

Q7: How about the payment?

A7: 30% deposit,70% balance before shipment by air or express.30% deposit,70% balance against copy of BL by sea.Pls ask our staff for details.

Q8: How about the shipment?

A8: For the goods we have in stock, we can delivery in 10 days after get your payment. For unnormal size, the production time between 25-35 days. It depends on the production situation.

Q9: Do you have competitive price than other supplier?

A9: Good price = good quality. Same quality, our price is much competitive than other suppliers.

Q10: Can you send free samples?

A10: Yes, free samples are available; you just need to pay the express fee. You can provide your a/c like DHL, or you can call your courier to pick up from our office.